We ship worldwide! Metrowax currently ships all packages
using the United States Postal Service. We clean and tightly package our
records into sturdy boxes made specifically for mailing records. We tape all
the seams and clearly mark each box fragile, and we use computerized labels to
prevent address mistakes. All U.S. addresses are verified prior to shipping,
but it is very important that we have your correct shipping address at the time
of your order. Please do not assume you can email us your "new" address, rather
change it on the order prior to placing it. Sometimes we are *very* fast and
may send your box without checking our email! Please type any comments or
special instructions you have for us on your order before you place it for the
most efficient handling.
To track your package, please visit http://www.usps.com and use the tracking number
provided on your conformation email.
Services offered and
explained
USA services
Media mail is the
cheapest and slowest service, and is only available to customers in the USA.
This type of mail typically takes about 5-10 days to arrive, and is reasonably
priced at $4.20 for the first item and .30 for each thereafter. This service
comes with a tracking number.
Priority mail USA
is more expensive, but is also more reliable and faster. Priority mail usually
takes about 2-3 days to arrive, and is priced at $6.94 for the first item and
$1.19 for each thereafter. This service comes with a tracking number, and is
available anywhere in the USA.
Express mail USA is
the fastest, safest, and is the most expensive service. Express mail takes
about 1-2 days to arrive, and is priced at $27.16 for the first item and $2.08
for each thereafter. If you need the item the next day, place your order before
noon on the previous day (some locations may not be able to get next day
service, please contact us to confirm). This service comes with a tracking
number and is automatically insured up to $100. You may need to sign for your
package.
International services
(for complete rates please
see the chart below)
First class airmail is
the cheapest service we offer for international buyers. First class usually
takes about 1-2 weeks to arrive, but sometimes it will take 3-4 weeks depending
on your location and your postal service efficiency. There are many factors
that can slow it down, but it is a reliable and fairly fast service to most
locations. This service does NOT come with a tracking number. For a complete
description of rates, please see the chart below. Note that this service is not
allowed for packages of more than 8 items. Prices start at only $5.88 for the
first item.
Priority mail
international is more expensive, but is also more reliable and faster. This
is also the cheapest international service we offer for orders of 8 items or
more. Priority mail usually takes 4-7 days for delivery, but sometimes it can
take longer. This service does not come with an official tracking number, but
it does have a customs declaration number,
which in some cases can be used to help track your package. These numbers are
not able to be tracked online however, and are only available upon request.
Prices start at $21.12 for the first item.
Express mail
international is the fastest and most reliable service we offer, and it is
also the most expensive. Express usually takes 2-4 days for delivery, rarely
more. This service costs a lot for the first item, but is fairly reasonable for
larger orders, usually priced just a little more than priority mail. This
service comes with a tracking number and is automatically insured up to $100.
You will receive a tracking number with your email conformation. You may need
to sign for your package. Prices start at $30.45 for the first item.
